Privacy Policy

At CTKRM, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

When you visit our website, place an order, create an account, subscribe to our communications, or contact us, we may collect information such as:

Name
Email address
Shipping address
Billing information
Phone number
Order information
Product preferences
Customer service communications

Payment information may be processed directly by third-party payment providers such as PayPal. We do not request that customers send complete payment card information through email or customer service channels.

How We Use Your Information

We may use collected information to:

Process and fulfill orders
Arrange shipping and delivery
Process payments and refunds
Provide customer service
Respond to questions and requests
Send order-related communications
Improve our website and shopping experience
Prevent fraudulent or unauthorized transactions
Comply with applicable legal requirements

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve the shopping experience.

You may be able to manage or disable certain cookies through your browser settings. Some website functions may not operate properly if essential cookies are disabled.

Third-Party Services

We may use third-party service providers to support functions such as payment processing, website hosting, analytics, advertising, customer support, and shipping.

These providers may process information as necessary to provide their services and may have their own privacy policies.

Information Security

We take reasonable measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Information Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, and comply with applicable legal obligations.

Your Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may contact us if you would like to make a privacy-related request.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the updated policy will become effective when posted unless otherwise stated.

Contact Us

If you have questions regarding this Privacy Policy or our handling of personal information, please contact:

Email: service@ctkrm.com

Phone: +1 (417) 205-8739

Operating Company: Novus Commerce Inc.

Address:
400 NORTH MAIN AVENUE, SUITE 206 SIOUX FALLS,SD 57104